For decades The Consolidated Mutual Water Company has billed customers every two months – with a one-month delay before you received your two-month water bill. The result – you, our Stockholder/customer – were required to pay bills for 58 to 62 days of water use, and with a one-month lag time before you received the bill. You were paying for water usage from 90 days before you received the bill.
This procedure was developed because we had to visit every customer’s property to read the water meter. Now, however, we have updated our meter technology and we read meters from our main office and don’t have to visit your property.
Therefore, this new meter reading technology allows us to convert to monthly billing, with no real lag time in delivering your bill.
A one-month water bill allows you to pay your monthly water bill along with your other monthly bills and eliminate surprises in the summer months of high water bills.
We have chosen to transition to monthly billing starting February 1st, 2019 because we’re billing all 23,000 Stockholders/customers in a 30-day time period – which requires ‘catching-up’ on billing for your water usage in November and December of 2018, and January of 2019.
Please be advised that we’ve chosen February 1st, 2019 to transition to monthly billing because household water usage is traditionally very low in November, December and January; therefore, ‘catching-up’ for November and December 2018 and January 2019 should be as small a financial impact and inconvenience as possible.
To help save water by using these tips, you can save even more water by signing up for our Eye on Water. Eye on Water allows you to monitor your water consumption on a daily basis, and let you know when you may have a leak.
Click here or the “Pay Your Bill Online” button below to make a one-time payment, or to set up the convenience of recurring, automated payments.