Monthly Billing Starts February 1, 2019

Exciting News!

The Consolidated Mutual Water Company is converting to monthly billing on February 1, 2019.

The History Behind the Current Billing Procedure

For decades The Consolidated Mutual Water Company has billed customers every two months – with a one-month delay before you received your two-month water bill.  The result – you, our Stockholder/customer – were required to pay bills for 58 to 62 days of water use, and with a one-month lag time before you received the bill.  You were paying for water usage from 90 days before you received the bill.

This procedure was developed because we had to visit every customer’s property to read the water meter.  Now, however, we have updated our meter technology and we read meters from our main office and don’t have to visit your property.

Therefore, this new meter reading technology allows us to convert to monthly billing, with no real lag time in delivering your bill.

What does this mean for you?

A one-month water bill allows you to pay your monthly water bill along with your other monthly bills and eliminate surprises in the summer months of high water bills.

We have chosen to transition to monthly billing starting February 1st, 2019 because we’re billing all 23,000 Stockholders/customers in a 30-day time period – which requires ‘catching-up’ on billing for your water usage in November and December of 2018, and January of 2019.

Please be advised that we’ve chosen February 1st, 2019 to transition to monthly billing because household water usage is traditionally very low in November, December and January; therefore, ‘catching-up’ for November and December 2018 and January 2019 should be as small a financial impact and inconvenience as possible.

Have Questions?

Call Consumer Services at (303) 238-0451 or email us at ConsumerServices@CMWC.net.

Understanding Your New Bill  

Select an item marked with a  to view a description.

Statement Date
The date your bill was created.
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Have Questions?
The different ways you can contact us.
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Past Due Balance Notification
Easy to find notification of past due balances.
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Previous Balance
The amount due from your previous month's bill.
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Water Consumption
The charge for the amount of water you consumed since your previous reading.
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Total Payments
The amount you paid within the past 30 days.
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Monthly Fixed Service Charge
Your service classification. For details visit Rates & Consumer Services page.
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Your Account Number and E-Bill ID
When paying by check, please include your account number on your check.
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Property Address and Type
The address receiving service and type of service being received. For details visit Rates & Consumer Services page.
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Total Amount Due This Billing Period and Due Date
Easy to find notification of current balance and when it is due.
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Eye on Water
Track your water consumption and find ways to save money on your water bill. For details visit See Your Consumption page.
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Special Messages
An area for important messages.
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Water Consumption Details
Each line includes:
  • Your previous reading (with the reading date in parenthesis).
  • Your most recent reading (with the reading date in parenthesis).
  • In bold is your total usage (with the total usage days in parenthesis).
Please note, you may have multiple lines some months.
Close Box
Have Questions or Need Assistance?
The different ways you can contact us.
Close Box
We Offer Many Ways to Pay Your Bill
For your convenience, you can pay your bill online, by phone, by mail, or in person. For details visit Pay Your Bill page.
Close Box
Change Your Mailing Address
For your convenience, you can fill out and mail this form to us to update your mailing address for your property.
Close Box

Understanding Your New Bill  

Select an item marked with a  to view a description.

Statement Date
The date your bill was created.
Close Box
Have Questions?
The different ways you can contact us.
Close Box
Past Due Balance Notification
Easy to find notification of past due balances.
Close Box
Previous Balance
The amount due from your previous month's bill.
Close Box
Water Consumption
The charge for the amount of water you consumed since your previous reading.
Close Box
Total Payments
The amount you paid within the past 30 days.
Close Box
Monthly Fixed Service Charge
Your service classification. For details visit Rates & Consumer Services page.
Close Box
Your Account Number and E-Bill ID
When paying by check, please include your account number on your check.
Close Box
Property Address and Type
The address receiving service and type of service being received. For details visit Rates & Consumer Services page.
Close Box
Total Amount Due This Billing Period and Due Date
Easy to find notification of current blanace and when it is due.
Close Box
Eye on Water
Track your water consumption and find ways to save money on your water bill. For details visit See Your Consumption page.
Close Box
Special Messages
An area for important messages.
Close Box
Water Consumption Details
Each line includes:
  • Your previous reading (with the reading date in parenthesis).
  • Your most recent reading (with the reading date in parenthesis).
  • In bold is your total usage (with the total usage days in parenthesis).
Please note, you may have multiple lines some months.
Close Box
Have Questions or Need Assistance?
The different ways you can contact us.
Close Box
We Offer Many Ways to Pay Your Bill
For your convenience, you can pay your bill online, by phone, by mail, or in person. For details visit Pay Your Bill page.
Close Box
Change Your Mailing Address
For your convenience, you can fill out and mail this form to us to update your mailing address for your property.
Close Box

See Your Consumption With ‘Eye on Water’

To help save water by using these tips, you can save even more water by signing up for our Eye on Water.  Eye on Water allows you to monitor your water consumption on a daily basis, and let you know when you may have a leak.

Learn More About 'Eye on Water'

Pay Your Bill Online

Consolidated Mutual Water Company offers the convenience of paying your water bill online, either with a credit card or direct electronic funds transfer from your bank account, through our third-party payment processor, JetPay.

Click here or the “Pay Your Bill Online” button below to make a one-time payment, or to set up the convenience of recurring, automated payments.

Click here to learn more about your payment options.

Pay Your Bill Online