FAQ
Our FAQ

General questions

Most common questions asked
Is it really safe to drink tap water?
Where does Consolidated's water come from?
Is the water protected from contamination?
Will you allow recreation on your new Fortune Reservoir?
Do I need to take special considerations for my fish tank?

Water Treatment Process

How our water is treated
What chemicals do you put in the water?

Water Quality

Questions about color and smell
Why does my water sometimes smell funny or taste bad?
Why does the water sometimes appear discolored?
Do I need a water filter?
Is there lead in my water? If lead is found, is there anything I do about it?
Should I be concerned about radon?
Can toxic spills that seep into the ground or groundwater contaminate my drinking water?
What are Cryptosporidium and Giardia?
Can I drink hot tap water?

Account and Billing Information

Accounting and billing information
What is the Bi-monthly fixed service charge?